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Immediate Action Required for On-Premise Users
SysAid Releases Critical Security Patch: Immediate Action Required for On-Premise Users
Hanie Oh
May 301 min read


Enhanced Security and Compliance for Regulated Sectors
Atlassian Launches Government Cloud and Isolated Cloud | Enhanced Security and Compliance for Regulated Sectors
Hanie Oh
May 291 min read


A Deep Dive into Slack and Microsoft Teams Integrations
ITSM Platforms Are Powering Real-Time Collaboration | A Deep Dive into Slack and Microsoft Teams Integrations
Hanie Oh
May 272 min read


Ushering in a Smarter, Automated Future for ITSM
SysAid’s Agentic Launches AI Platform: Ushering in a Smarter, Automated Future for ITSM
Hanie Oh
May 262 min read


Freshworks Sets the Pace in AI Knowledge Management
Another Emerging Leader: Freshworks Sets the Pace in AI Knowledge Management
Hanie Oh
May 232 min read


Atlassian Named Emerging Leader in Generative AI: What This Means for ITSM Innovation
Atlassian Named Emerging Leader in Generative AI: What This Means for ITSM Innovation
Hanie Oh
May 222 min read


Centralising AI Governance and Integration in Modern ITSM
ServiceNow’s AI Control Tower: Centralising AI Governance and Integration in Modern ITSM
Hanie Oh
May 212 min read


Raising the Bar for IT Service Management in Europe and Africa
EasyVista Platform 2025.1: Raising the Bar for IT Service Management in Europe and Africa
Hanie Oh
May 202 min read


A Look at the Key Drivers
Freshworks Achieves 19% Revenue Growth in Q1 2025: A Look at the Key Drivers
Stephen Abela
May 192 min read
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