ManageEngine
Comprehensive ITSM for Growing Organisations

Where Did it Start?
ManageEngine is the IT management division of Zoho Corporation, founded in 1996 by Sridhar Vembu in India. The ManageEngine brand emerged in the early 2000s, offering affordable, user-friendly IT management tools. Today, ManageEngine is recognised globally for its integrated ITSM suite, serving organisations of all sizes with scalable solutions.
Key Airtable Products
ServiceDesk Plus
AssetExplorer
OpManager
Desktop Central
ADManager Plus
Applications Manager
Patch Manager Plus
Analytics Plus
Detailed Overview
ManageEngine offers a comprehensive ITSM platform designed to streamline service delivery, asset management, and IT operations. Its modular structure allows organisations to scale features as their needs grow, making it ideal for dynamic business environments.

Key Features

Incident, problem, and change management in a unified interface.
- Asset Lifecycle Management: Automated discovery, tracking, and maintenance of IT assets.
Business Value
ManageEngine helps organisations improve efficiency, reduce response times, and maintain consistent service quality as they scale.
ITSM Connect Perspective
ITSM Connect’s research and resources address common challenges in scaling ITSM. ManageEngine’s flexibility supports our mission to empower businesses with solutions that deliver exceptional value and operational excellence.
See how ManageEngine can enhance your ITSM—reach out to ITSM Connect for more details.
