Recent Updates from ServiceNow ServiceNow has recently unveiled several updates aimed at enhancing user experience and driving...

Atlassian has announced an exciting multi-year partnership with Williams Racing, a historic name in Formula 1. This collaboration seeks...

B2B organizations face increasingly sophisticated cyber threats that directly impact IT service delivery, customer trust, and regulatory...

Is your IT Service Management system a silent bottleneck, hindering your organization's agility and slowing down service delivery?...

ITSM Connect Boardroom Experience is the conference that brings together Africa's IT Service Management ecosystem in person to network,...

Communication, stemming from the Latin term "communis," which means shared, revolves around the exchange of ideas, facts, viewpoints,...

According to PWC , AI is expected to contribute $15.7 trillion to the global economy by 2030. But what does this mean for IT...

Why is ITSM important for digital transformation? ITSM, or IT Service Management, is essential for digital transformation because it...