top of page

ITSM Connect Boardroom Experience Returns to Accra this September!
ITSM Connect Boardroom Experience is the conference that brings together Africa's IT Service Management ecosystem in person to network,...

Harnessing AI, Automation, and Analytics for ITSM Efficiency Share Harnessing AI
According to PWC, AI is expected to contribute $15.7 trillion to the global economy by 2030. But what does this mean for IT professionals...

How ITSM Can Help You Accelerate Your Digital Transformation
Why is ITSM important for digital transformation? ITSM, or IT Service Management, is essential for digital transformation because it...
FEATURED ARTICLES

Integrating Cybersecurity into ITSM for Enhanced Resilience and Business Continuity
B2B organizations face increasingly sophisticated cyber threats that directly impact IT service delivery, customer trust, and regulatory...


Successful ITSM Upgrade: Measuring Success and Best Practices
Is your IT Service Management system a silent bottleneck, hindering your organization's agility and slowing down service delivery?...

ITSM Connect Boardroom Experience Returns to Accra this September!
ITSM Connect Boardroom Experience is the conference that brings together Africa's IT Service Management ecosystem in person to network,...
ITSM
CORNER
"Real-World ITSM Achievements: Efficiency and Reliability in Action"
​
Discover how our IT Service Management solutions have transformed businesses, delivering unparalleled efficiency and dependable service."
​
Search

ITSM Connect
Mar 106 min read
Integrating Cybersecurity into ITSM for Enhanced Resilience and Business Continuity
B2B organizations face increasingly sophisticated cyber threats that directly impact IT service delivery, customer trust, and regulatory...
1 view
0 comments


ITSM Connect
Mar 37 min read
Successful ITSM Upgrade: Measuring Success and Best Practices
Is your IT Service Management system a silent bottleneck, hindering your organization's agility and slowing down service delivery?...
1 view
0 comments

Kayode Aiyedun
Aug 30, 20242 min read
ITSM Connect Boardroom Experience Returns to Accra this September!
ITSM Connect Boardroom Experience is the conference that brings together Africa's IT Service Management ecosystem in person to network,...
18 views
0 comments


Stephen Abela
Aug 7, 20244 min read
Understanding Communication and Client Interaction
Communication, stemming from the Latin term "communis," which means shared, revolves around the exchange of ideas, facts, viewpoints,...
7 views
0 comments

Stephen Abela
Sep 28, 20236 min read
Harnessing AI, Automation, and Analytics for ITSM Efficiency Share Harnessing AI
According to PWC, AI is expected to contribute $15.7 trillion to the global economy by 2030. But what does this mean for IT professionals...
30 views
0 comments

Stephen Abela
Sep 26, 20233 min read
How ITSM Can Help You Accelerate Your Digital Transformation
Why is ITSM important for digital transformation? ITSM, or IT Service Management, is essential for digital transformation because it...
12 views
0 comments
bottom of page