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Advancing ITSM Through AI, Leadership, and Practical Innovation
Refresh Europe 2025: Advancing ITSM Through AI, Leadership, and Practical Innovation


Elevating Operations for Managed Service Providers
ManageEngine Launches MSP Central: Elevating Operations for Managed Service Providers


What’s Next for Incident Management?
Atlassian Ends Opsgenie Sales: What’s Next for Incident Management?
FEATURED ARTICLES


Advancing ITSM Through AI, Leadership, and Practical Innovation
Refresh Europe 2025: Advancing ITSM Through AI, Leadership, and Practical Innovation


Elevating Operations for Managed Service Providers
ManageEngine Launches MSP Central: Elevating Operations for Managed Service Providers


What’s Next for Incident Management?
Atlassian Ends Opsgenie Sales: What’s Next for Incident Management?
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Advancing ITSM Through AI, Leadership, and Practical Innovation
Refresh Europe 2025: Advancing ITSM Through AI, Leadership, and Practical Innovation
ohanie00
13 hours ago2 min read
1 view
0 comments


Elevating Operations for Managed Service Providers
ManageEngine Launches MSP Central: Elevating Operations for Managed Service Providers
ohanie00
2 days ago2 min read
1 view
0 comments


What’s Next for Incident Management?
Atlassian Ends Opsgenie Sales: What’s Next for Incident Management?
ohanie00
3 days ago2 min read
1 view
0 comments


SysAid Unveils New AI Agents to Streamline ITSM Workflows
SysAid Unveils New AI Agents to Streamline ITSM Workflows
ohanie00
7 days ago1 min read
3 views
0 comments


Freshworks Appoints Ian Tickle as Chief of Global Field Operations to Drive International Growth
Freshworks Appoints Ian Tickle as Chief of Global Field Operations to Drive International Growth
ohanie00
Jun 191 min read
3 views
0 comments


ManageEngine Empowers IT Teams with Custom Dashboards for Enhanced Service Management
ManageEngine Empowers IT Teams with Custom Dashboards for Enhanced Service Management
ohanie00
Jun 191 min read
1 view
0 comments


Atlassian Recognised as a Leader in the 2025 Forrester Wave™ for DevOps Platform Providers
Atlassian Recognised as a Leader in the 2025 Forrester Wave™ for DevOps Platform Providers
ohanie00
Jun 171 min read
2 views
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SysAid Recognised as a Strong Performer in 2025 Gartner® Peer Insights™ for AI in ITSM
SysAid Recognised as a Strong Performer in 2025 Gartner® Peer Insights™ for AI in ITSM
ohanie00
Jun 162 min read
3 views
0 comments


A New Era for ITSM Automation
ITSM Connect - Freshworks Launches Next-Generation Freddy Agentic AI Platform: A New Era for ITSM Automation
ohanie00
Jun 132 min read
2 views
0 comments


A persisting impact in Australia/New Zealend Despite Strategic Value
AI Anxiety - A persisting impact in Australia/New Zealend Despite Strategic Value
ohanie00
Jun 122 min read
5 views
0 comments


ServiceNow Appoints Dentsu X as Global Media Agency to Accelerate AI-Powered Growth
ServiceNow Appoints Dentsu X as Global Media Agency to Accelerate AI-Powered Growth
ohanie00
Jun 111 min read
28 views
0 comments


Atlassian Enhances Jira Cloud and Gmail Integration to Streamline ITSM Workflows
Atlassian Enhances Jira Cloud and Gmail Integration to Streamline ITSM Workflows
ohanie00
Jun 102 min read
9 views
0 comments


An opportunity to unveil AI innovations
Freshworks at the Bank of America Global Technology Conference 2025: An opportunity to unveil AI innovations
ohanie00
Jun 52 min read
2 views
0 comments


Promised Enhanced Catalog Builder and Visual Interface
ServiceNow Yokohama Release: It promised Enhanced Catalog Builder and Visual Interface
ohanie00
Jun 31 min read
5 views
0 comments


Increasing Cost Transparency for ITSM Leaders
Atlassian Introduces “Maximum Quantity Billing” - Increasing Cost Transparency for ITSM Leaders
ohanie00
Jun 21 min read
1 view
0 comments


Immediate Action Required for On-Premise Users
SysAid Releases Critical Security Patch: Immediate Action Required for On-Premise Users
ohanie00
May 301 min read
2 views
0 comments


Enhanced Security and Compliance for Regulated Sectors
Atlassian Launches Government Cloud and Isolated Cloud | Enhanced Security and Compliance for Regulated Sectors
ohanie00
May 291 min read
3 views
0 comments


A Deep Dive into Slack and Microsoft Teams Integrations
ITSM Platforms Are Powering Real-Time Collaboration | A Deep Dive into Slack and Microsoft Teams Integrations
ohanie00
May 272 min read
3 views
0 comments


Ushering in a Smarter, Automated Future for ITSM
SysAid’s Agentic Launches AI Platform: Ushering in a Smarter, Automated Future for ITSM
ohanie00
May 262 min read
5 views
0 comments


Freshworks Sets the Pace in AI Knowledge Management
Another Emerging Leader: Freshworks Sets the Pace in AI Knowledge Management
ohanie00
May 232 min read
4 views
0 comments
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