top of page
ARTICLES
Search


Atlassian Expands Automated Customer Provisioning in Jira Service Management Cloud (Dec 29–Jan 5 Update)
Atlassian Cloud updates (Dec 29–Jan 5) expand automated customer provisioning for Jira Service Management, enabling customer account creation, updates, and deactivation to improve governance and security.
Hanie Oh
Jan 162 min read


Atlassian Renames Jira Service Management “Views” to “Multi-space work” to Improve Cross-Team Service Delivery
Atlassian Renames Jira Service Management “Views” to “Multi-space work” to Improve Cross-Team Service Delivery
Hanie Oh
Jan 72 min read


Atlassian Unveils “Jira Service Management Mobile Approvals” for Faster, Secure ITSM on the Go
Atlassian Unveils “Jira Service Management Mobile Approvals” for Faster, Secure ITSM on the Go
Hanie Oh
Dec 22, 20251 min read


Atlassian Updates Jira Service Management Portal Branding Experience for Cloud Customers
Atlassian Updates Jira Service Management Portal Branding Experience for Cloud Customers
Hanie Oh
Nov 24, 20252 min read


Atlassian Introduces Customer Sync Enhancements for Jira Service Management Cloud
Atlassian Introduces Customer Sync Enhancements for Jira Service Management Cloud
Hanie Oh
Nov 18, 20252 min read


Atlassian Introduces Enhanced SLA Reporting for Jira Service Management
Atlassian Introduces Enhanced SLA Reporting for Jira Service Management
Hanie Oh
Nov 10, 20251 min read


Choosing the Right ITSM Consultants in Nigeria for Effective Service Management
When it comes to implementing or enhancing IT Service Management (ITSM) processes, seeking the expertise of ITSM consultants in Nigeria is an important step for many organizations. ITSM consulting aims to help organizations optimize their IT services, align them with business objectives, and provide high-quality support to internal and external customers alike. With so many ITSM consulting options available, particularly within Nigeria, the challenge often lies in choosing th
ITSM Connect
Nov 5, 20257 min read


Atlassian Enhances Jira Service Management with Predictive Issue Resolution
Atlassian Enhances Jira Service Management with Predictive Issue Resolution.
Hanie Oh
Nov 5, 20251 min read


A Unified Suite for AI, ITSM, and CSM
Atlassian Launches Service Collection: A Unified Suite for AI, ITSM, and CSM
Hanie Oh
Oct 14, 20251 min read


Strategic Move to Enhance Engineering Intelligence
Atlassian Acquires DX: Strategic Move to Enhance Engineering Intelligence
Hanie Oh
Oct 6, 20251 min read


Airtable Introduces Enhanced Automation Features for Enterprise Users
Airtable Introduces Enhanced Automation Features for Enterprise Users
Hanie Oh
Oct 3, 20251 min read


Confluence and Jira Set New Benchmarks for Enterprise Collaboration
Atlassian Announces Major Cloud Scaling Enhancements - Confluence and Jira Set New Benchmarks for Enterprise Collaboration
Hanie Oh
Sep 11, 20251 min read


The Future of Knowledge Work
Atlassian Acquires The Browser Company: What This Means for the Future of Knowledge Work
Hanie Oh
Sep 8, 20251 min read


Elevating ITSM User Experience in 2025
Atlassian Launches Major Visual Refresh and UI Kit Update: Elevating ITSM User Experience in 2025
Hanie Oh
Jul 28, 20252 min read


Elevating User Experience
Atlassian Visual Refresh & UI Kit Update: Elevating User Experience
Hanie Oh
Jul 3, 20252 min read


What’s Next for Incident Management?
Atlassian Ends Opsgenie Sales: What’s Next for Incident Management?
Hanie Oh
Jun 24, 20252 min read


Atlassian Recognised as a Leader in the 2025 Forrester Wave™ for DevOps Platform Providers
Atlassian Recognised as a Leader in the 2025 Forrester Wave™ for DevOps Platform Providers
Hanie Oh
Jun 17, 20251 min read


Atlassian Enhances Jira Cloud and Gmail Integration to Streamline ITSM Workflows
Atlassian Enhances Jira Cloud and Gmail Integration to Streamline ITSM Workflows
Hanie Oh
Jun 10, 20252 min read


Increasing Cost Transparency for ITSM Leaders
Atlassian Introduces “Maximum Quantity Billing” - Increasing Cost Transparency for ITSM Leaders
Hanie Oh
Jun 2, 20251 min read


Enhanced Security and Compliance for Regulated Sectors
Atlassian Launches Government Cloud and Isolated Cloud | Enhanced Security and Compliance for Regulated Sectors
Hanie Oh
May 29, 20251 min read
bottom of page