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Atlassian Updates Jira Service Management Portal Branding Experience for Cloud Customers
Atlassian Updates Jira Service Management Portal Branding Experience for Cloud Customers
Hanie Oh
Nov 242 min read
Atlassian Introduces Customer Sync Enhancements for Jira Service Management Cloud
Atlassian Introduces Customer Sync Enhancements for Jira Service Management Cloud
Hanie Oh
Nov 182 min read
Atlassian Introduces Enhanced SLA Reporting for Jira Service Management
Atlassian Introduces Enhanced SLA Reporting for Jira Service Management
Hanie Oh
Nov 101 min read
Choosing the Right ITSM Consultants in Nigeria for Effective Service Management
When it comes to implementing or enhancing IT Service Management (ITSM) processes, seeking the expertise of ITSM consultants in Nigeria is an important step for many organizations. ITSM consulting aims to help organizations optimize their IT services, align them with business objectives, and provide high-quality support to internal and external customers alike. With so many ITSM consulting options available, particularly within Nigeria, the challenge often lies in choosing th
ITSM Connect
Nov 57 min read
Atlassian Enhances Jira Service Management with Predictive Issue Resolution
Atlassian Enhances Jira Service Management with Predictive Issue Resolution.
Hanie Oh
Nov 51 min read
A Unified Suite for AI, ITSM, and CSM
Atlassian Launches Service Collection: A Unified Suite for AI, ITSM, and CSM
Hanie Oh
Oct 141 min read
Strategic Move to Enhance Engineering Intelligence
Atlassian Acquires DX: Strategic Move to Enhance Engineering Intelligence
Hanie Oh
Oct 61 min read
Airtable Introduces Enhanced Automation Features for Enterprise Users
Airtable Introduces Enhanced Automation Features for Enterprise Users
Hanie Oh
Oct 31 min read
Confluence and Jira Set New Benchmarks for Enterprise Collaboration
Atlassian Announces Major Cloud Scaling Enhancements - Confluence and Jira Set New Benchmarks for Enterprise Collaboration
Hanie Oh
Sep 111 min read
The Future of Knowledge Work
Atlassian Acquires The Browser Company: What This Means for the Future of Knowledge Work
Hanie Oh
Sep 81 min read
Elevating ITSM User Experience in 2025
Atlassian Launches Major Visual Refresh and UI Kit Update: Elevating ITSM User Experience in 2025
Hanie Oh
Jul 282 min read
Elevating User Experience
Atlassian Visual Refresh & UI Kit Update: Elevating User Experience
Hanie Oh
Jul 32 min read
What’s Next for Incident Management?
Atlassian Ends Opsgenie Sales: What’s Next for Incident Management?
Hanie Oh
Jun 242 min read
Atlassian Recognised as a Leader in the 2025 Forrester Wave™ for DevOps Platform Providers
Atlassian Recognised as a Leader in the 2025 Forrester Wave™ for DevOps Platform Providers
Hanie Oh
Jun 171 min read
Atlassian Enhances Jira Cloud and Gmail Integration to Streamline ITSM Workflows
Atlassian Enhances Jira Cloud and Gmail Integration to Streamline ITSM Workflows
Hanie Oh
Jun 102 min read
Increasing Cost Transparency for ITSM Leaders
Atlassian Introduces “Maximum Quantity Billing” - Increasing Cost Transparency for ITSM Leaders
Hanie Oh
Jun 21 min read
Enhanced Security and Compliance for Regulated Sectors
Atlassian Launches Government Cloud and Isolated Cloud | Enhanced Security and Compliance for Regulated Sectors
Hanie Oh
May 291 min read
Atlassian Named Emerging Leader in Generative AI: What This Means for ITSM Innovation
Atlassian Named Emerging Leader in Generative AI: What This Means for ITSM Innovation
Hanie Oh
May 222 min read
The New Collective Term for All Items
In a significant move to evolve its platform, Atlassian has announced a terminology update for Jira. Starting April 2025, the term ‘work’...
Stephen Abela
Apr 282 min read
A Partnership Built on Innovation and Collaboration
Atlassian has announced an exciting multi-year partnership with Williams Racing, a historic name in Formula 1. This collaboration seeks...
Stephen Abela
Apr 161 min read
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