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Increasing Cost Transparency for ITSM Leaders
Atlassian Introduces “Maximum Quantity Billing” - Increasing Cost Transparency for ITSM Leaders
Hanie Oh
Jun 2, 20251 min read
Immediate Action Required for On-Premise Users
SysAid Releases Critical Security Patch: Immediate Action Required for On-Premise Users
Hanie Oh
May 30, 20251 min read
Enhanced Security and Compliance for Regulated Sectors
Atlassian Launches Government Cloud and Isolated Cloud | Enhanced Security and Compliance for Regulated Sectors
Hanie Oh
May 29, 20251 min read
A Deep Dive into Slack and Microsoft Teams Integrations
ITSM Platforms Are Powering Real-Time Collaboration | A Deep Dive into Slack and Microsoft Teams Integrations
Hanie Oh
May 27, 20252 min read
Ushering in a Smarter, Automated Future for ITSM
SysAid’s Agentic Launches AI Platform: Ushering in a Smarter, Automated Future for ITSM
Hanie Oh
May 26, 20252 min read
Freshworks Sets the Pace in AI Knowledge Management
Another Emerging Leader: Freshworks Sets the Pace in AI Knowledge Management
Hanie Oh
May 23, 20252 min read
Atlassian Named Emerging Leader in Generative AI: What This Means for ITSM Innovation
Atlassian Named Emerging Leader in Generative AI: What This Means for ITSM Innovation
Hanie Oh
May 22, 20252 min read
Centralising AI Governance and Integration in Modern ITSM
ServiceNow’s AI Control Tower: Centralising AI Governance and Integration in Modern ITSM
Hanie Oh
May 21, 20252 min read
Raising the Bar for IT Service Management in Europe and Africa
EasyVista Platform 2025.1: Raising the Bar for IT Service Management in Europe and Africa
Hanie Oh
May 20, 20252 min read
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