SysAid
Flexible ITSM for Evolving Business Needs
Where Did it Start?
SysAid was founded in 2002 by Israel Lifshitz in Israel. The company set out to simplify IT service management with an all-in-one, user-friendly platform. SysAid’s early focus on automation and customisation quickly attracted a global customer base, positioning it as a flexible ITSM solution for organisations of all sizes.
Key Airtable Products
SysAid ITSM
SysAid Self-Service Portal
SysAid Asset Management
SysAid Automation
SysAid Remote Control
Detailed Overview
SysAid offers a flexible ITSM platform that adapts to your organisation’s evolving needs. With enhanced control, deep customisation, and AI capabilities, SysAid equips IT teams to manage incidents, automate workflows, and improve service outcomes.
Key Features
Tailor workflows, forms, and automations to your processes.
Business Value
SysAid empowers IT departments to scale efficiently, reduce operational overhead, and deliver exceptional user experiences.
ITSM Connect Perspective
Our guides and podcasts address how SysAid’s flexibility supports evolving business needs. ITSM Connect helps organisations leverage SysAid for customisation, automation, and ongoing ITSM maturity.
Ready to evolve your ITSM? Connect with ITSM Connect to see how SysAid can support your goals.
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