top of page


Freshworks Appoints Ian Tickle as Chief of Global Field Operations to Drive International Growth
Freshworks Appoints Ian Tickle as Chief of Global Field Operations to Drive International Growth


ManageEngine Empowers IT Teams with Custom Dashboards for Enhanced Service Management
ManageEngine Empowers IT Teams with Custom Dashboards for Enhanced Service Management


Atlassian Recognised as a Leader in the 2025 Forrester Wave™ for DevOps Platform Providers
Atlassian Recognised as a Leader in the 2025 Forrester Wave™ for DevOps Platform Providers


SysAid Recognised as a Strong Performer in 2025 Gartner® Peer Insights™ for AI in ITSM
SysAid Recognised as a Strong Performer in 2025 Gartner® Peer Insights™ for AI in ITSM


A New Era for ITSM Automation
ITSM Connect - Freshworks Launches Next-Generation Freddy Agentic AI Platform: A New Era for ITSM Automation


A persisting impact in Australia/New Zealend Despite Strategic Value
AI Anxiety - A persisting impact in Australia/New Zealend Despite Strategic Value


ServiceNow Appoints Dentsu X as Global Media Agency to Accelerate AI-Powered Growth
ServiceNow Appoints Dentsu X as Global Media Agency to Accelerate AI-Powered Growth


Atlassian Enhances Jira Cloud and Gmail Integration to Streamline ITSM Workflows
Atlassian Enhances Jira Cloud and Gmail Integration to Streamline ITSM Workflows


An opportunity to unveil AI innovations
Freshworks at the Bank of America Global Technology Conference 2025: An opportunity to unveil AI innovations


Promised Enhanced Catalog Builder and Visual Interface
ServiceNow Yokohama Release: It promised Enhanced Catalog Builder and Visual Interface


Increasing Cost Transparency for ITSM Leaders
Atlassian Introduces “Maximum Quantity Billing” - Increasing Cost Transparency for ITSM Leaders


Immediate Action Required for On-Premise Users
SysAid Releases Critical Security Patch: Immediate Action Required for On-Premise Users
bottom of page