Airtable for ITSM
Flexible Data Management and Workflow Automatio
Where Did it Start?
Airtable was established in 2012 by Howie Liu, Andrew Ofstad, and Emmett Nicholas in San Francisco. The founders set out to reinvent the traditional spreadsheet by combining its simplicity with the power of a relational database. Since its launch, Airtable has gained traction as a flexible, no-code platform, empowering teams in IT and beyond to build custom workflows for modern business needs.
Key Airtable Products
Airtable Bases
Airtable Automations
Airtable Interfaces
Airtable Sync
Airtable Apps (Marketplace)
Detailed Overview
Airtable bridges the gap between spreadsheets and databases, giving IT teams a flexible platform to manage ITSM processes, assets, and projects. Its intuitive interface and powerful automation tools empower organisations to centralise information, track incidents, and optimise workflows—without a single line of code.
Key Features
Pre-built and easily modifiable templates for incident tracking, asset management, and change control.
Business Value
Airtable reduces manual errors, accelerates response times, and empowers IT departments to adapt processes quickly as business needs evolve.
ITSM Connect Perspective
Our research and expertise highlight the importance of strong data management in ITSM, especially for West African organisations. Airtable’s no-code flexibility supports ITSM Connect’s mission to empower businesses with innovative solutions that streamline operations and enhance productivity
Discover how Airtable can transform your ITSM workflows—request a demo through ITSM Connect.
