ITSM Connect Boardroom Experience Returns to Accra this September!ITSM Connect Boardroom Experience is the conference that brings together Africa's IT Service Management ecosystem in person to network,...
Understanding Communication and Client Interaction Communication, stemming from the Latin term "communis," which means shared, revolves around the exchange of ideas, facts, viewpoints,...
Harnessing AI, Automation, and Analytics for ITSM Efficiency Share Harnessing AIAccording to PWC, AI is expected to contribute $15.7 trillion to the global economy by 2030. But what does this mean for IT professionals...