EasyVista Recognised in Forrester’s 2025 Enterprise Service Management Platforms Landscape

Executive Summary

EasyVista has been recognised in Forrester’s “Enterprise Service Management Platforms Landscape, Q2 2025.” This acknowledgement highlights EasyVista’s growing influence and innovation in the ITSM and enterprise service management (ESM) market.

What Happened?

In October 2025, Forrester included EasyVista in its influential ESM Platforms Landscape report for Q2 2025. This recognition is based on EasyVista’s progress in delivering integrated, user-friendly service management solutions for medium and large enterprises.

Why Does It Matter?

For organisations operating across Europe, Africa, and globally, this inclusion signals:

• Increased confidence in EasyVista’s ESM platform and ITSM capabilities.

• Validation of EasyVista’s ongoing investment in product innovation and customer experience.

• Enhanced credibility for enterprises evaluating ITSM and ESM vendors.

EasyVista’s presence in the Forrester report demonstrates its commitment to supporting digital transformation and service excellence.

Impact on ITSM

• Strengthens EasyVista’s reputation as a trusted ITSM and ESM provider.

• Encourages IT leaders to consider EasyVista for modern service management needs.

• Supports enterprise teams in achieving higher efficiency and service quality.

What Should Organisations Do?

• Review Forrester’s 2025 ESM Platforms Landscape for insights on vendor capabilities.

• Evaluate EasyVista’s ITSM and ESM features for potential adoption.

• Engage with EasyVista representatives for tailored guidance and best practices.