Confluence and Jira Set New Benchmarks for Enterprise Collaboration
- Hanie Oh
- Sep 11, 2025
- 1 min read
Atlassian has introduced significant scalability improvements to its cloud platform, enabling Confluence to support up to 150,000 users on a single site and Jira to support up to 100,000 users. These upgrades are designed to meet the needs of large enterprises seeking robust, efficient collaboration and knowledge management solutions.
Background
As digital transformation accelerates across industries, the demand for scalable, secure, and reliable ITSM solutions continues to grow. Enterprises managing distributed teams and complex project portfolios require platforms that can handle increased user loads without compromising performance or compliance.
Key Developments
Confluence: Now supports up to 150,000 users on a single site, allowing for broader collaboration and centralised knowledge management at scale.
Jira: Can now accommodate up to 100,000 users per site, supporting larger project teams and more complex workflows.
Performance & Administration: Atlassian has also introduced new administrative controls and performance optimisations, simplifying management for IT departments and reducing operational complexity.
Industry Impact
These enhancements position Atlassian as a leader in enterprise cloud collaboration, supporting organisations as they scale operations and adapt to evolving business requirements. For IT departments, the ability to consolidate resources onto fewer platforms translates into reduced overhead, improved service delivery, and enhanced business continuity.
Expert Insight
“Atlassian’s latest cloud enhancements directly address the challenges faced by large-scale IT organisations. By supporting more users and streamlining administration, Atlassian enables enterprises to drive productivity and maintain agility in a rapidly changing environment,” said a spokesperson from ITSM Connect.
Conclusion
Atlassian’s commitment to continuous improvement in cloud scalability and performance underscores its role as a key partner for ITSM leaders navigating digital transformation.



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