ITSM
CONNECT

BUSINESS BREAKFAST EDITION

THEME

THE ADVANCEMENT IN ITSM AND
THE ROLE & EXPECTATION OF AI IN ITSM

DATE

09. 02. 24

TIME

9AM GMT

VENUE

TANG PALACE,ACCRA
GHANA

Key Takeaways

Project a roundtable discussion to analyze and determine the modern IT service management tools & processes towards team efficiency and high velocity

Disccusion

Collective discussion of ITSM in enterprise firms

01

Roadmaps

02

Discover the modern roadmaps to ITMS strategies and impact.

ITSM Platform

03

How do ITSM platforms plan to address future challenges and adopt emerging technologies?

MEET OUR SPEAKERS

CHEF TECHNOLOGICAL OFFICERS

IT DEPT. HEADS

CHIEF OPERATIONAL OFFICERS

OPERATION DIRECTORS

SCRUM MASTER

BREAKFAST EDITION

ITSM Connect Breakfast Edition was the premier ITSM event exclusively for IT leaders in Africa & the world to learn, network and share on ITSM, Cloud and DevOps. It created a platform to connect and stay- abreast of modern ITSM practices in a disruptive ecosystem.

This was the maiden edition of the annual exclusive ITSM event for prime IT leaders in Ghana. The main objective of the event is to create a platform for IT leaders to share ideas, learn, connect, and be abreast with modern ITSM practices in a disruptive ecosystem. This event is proudly powered by onpoint Africa and co-hosted by Atlassian.