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Freshworks to Acquire FireHydrant to Strengthen AI-Native Incident Management and Reliability
Freshworks to Acquire FireHydrant to Strengthen AI-Native Incident Management and Reliability
Hanie Oh
Dec 18, 20252 min read
Freshworks Launches “Incident Collaboration Hub” in Freshservice to Accelerate Major Incident Response
Freshworks Launches “Incident Collaboration Hub” in Freshservice to Accelerate Major Incident Response
Hanie Oh
Dec 11, 20252 min read
Freshworks Strengthens Global Leadership to Accelerate Enterprise ITSM Growth
Freshworks Strengthens Global Leadership to Accelerate Enterprise ITSM Growth
Hanie Oh
Oct 16, 20251 min read
AI-Driven IT Efficiency Gains: Insights from the Freshservice Benchmark Report 2025
AI-Driven IT Efficiency Gains: Insights from the Freshservice Benchmark Report 2025
Hanie Oh
Oct 9, 20251 min read
Advancing ITSM Through AI, Leadership, and Practical Innovation
Refresh Europe 2025: Advancing ITSM Through AI, Leadership, and Practical Innovation
Hanie Oh
Jun 26, 20252 min read
Freshworks Appoints Ian Tickle as Chief of Global Field Operations to Drive International Growth
Freshworks Appoints Ian Tickle as Chief of Global Field Operations to Drive International Growth
Hanie Oh
Jun 19, 20251 min read
Freshworks Sets the Pace in AI Knowledge Management
Another Emerging Leader: Freshworks Sets the Pace in AI Knowledge Management
Hanie Oh
May 23, 20252 min read
A Look at the Key Drivers
Freshworks Achieves 19% Revenue Growth in Q1 2025: A Look at the Key Drivers
Stephen Abela
May 19, 20252 min read
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