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Freshworks Strengthens Global Leadership to Accelerate Enterprise ITSM Growth
Freshworks Strengthens Global Leadership to Accelerate Enterprise ITSM Growth
Hanie Oh
Oct 161 min read


AI-Driven IT Efficiency Gains: Insights from the Freshservice Benchmark Report 2025
AI-Driven IT Efficiency Gains: Insights from the Freshservice Benchmark Report 2025
Hanie Oh
Oct 91 min read


Advancing ITSM Through AI, Leadership, and Practical Innovation
Refresh Europe 2025: Advancing ITSM Through AI, Leadership, and Practical Innovation
Hanie Oh
Jun 262 min read


Freshworks Appoints Ian Tickle as Chief of Global Field Operations to Drive International Growth
Freshworks Appoints Ian Tickle as Chief of Global Field Operations to Drive International Growth
Hanie Oh
Jun 191 min read


Freshworks Sets the Pace in AI Knowledge Management
Another Emerging Leader: Freshworks Sets the Pace in AI Knowledge Management
Hanie Oh
May 232 min read


A Look at the Key Drivers
Freshworks Achieves 19% Revenue Growth in Q1 2025: A Look at the Key Drivers
Stephen Abela
May 192 min read
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