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Elevating ITSM User Experience in 2025
Atlassian Launches Major Visual Refresh and UI Kit Update: Elevating ITSM User Experience in 2025
Airtable Relaunches as AI-Native Platform, Introducing New AI Assistants and Agents
Airtable Relaunches as AI-Native Platform, Introducing New AI Assistants and Agents
ServiceNow to Announce Q2 2025 Financial Results Amid Strong Market Expectations
ServiceNow to Announce Q2 2025 Financial Results Amid Strong Market Expectations
FEATURED ARTICLES
Elevating ITSM User Experience in 2025
Atlassian Launches Major Visual Refresh and UI Kit Update: Elevating ITSM User Experience in 2025
Airtable Relaunches as AI-Native Platform, Introducing New AI Assistants and Agents
Airtable Relaunches as AI-Native Platform, Introducing New AI Assistants and Agents
ServiceNow to Announce Q2 2025 Financial Results Amid Strong Market Expectations
ServiceNow to Announce Q2 2025 Financial Results Amid Strong Market Expectations
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Discover how our IT Service Management solutions have transformed businesses, delivering unparalleled efficiency and dependable service."
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Integrating Cybersecurity into ITSM for Enhanced Resilience and Business Continuity
B2B organizations face increasingly sophisticated cyber threats that directly impact IT service delivery, customer trust, and regulatory...
ITSM Connect
Mar 106 min read
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Successful ITSM Upgrade: Measuring Success and Best Practices
Is your IT Service Management system a silent bottleneck, hindering your organization's agility and slowing down service delivery?...
ITSM Connect
Mar 37 min read
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ITSM Connect Boardroom Experience Returns to Accra this September!
ITSM Connect Boardroom Experience is the conference that brings together Africa's IT Service Management ecosystem in person to network,...
Kayode Aiyedun
Aug 30, 20242 min read
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Understanding Communication and Client Interaction
Communication, stemming from the Latin term "communis," which means shared, revolves around the exchange of ideas, facts, viewpoints,...
Stephen Abela
Aug 7, 20244 min read
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Harnessing AI, Automation, and Analytics for ITSM Efficiency Share Harnessing AI
According to PWC , AI is expected to contribute $15.7 trillion to the global economy by 2030. But what does this mean for IT...
Stephen Abela
Sep 28, 20236 min read
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How ITSM Can Help You Accelerate Your Digital Transformation
Why is ITSM important for digital transformation? ITSM, or IT Service Management, is essential for digital transformation because it...
Stephen Abela
Sep 26, 20233 min read
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