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Strategic Move to Enhance Engineering Intelligence
Atlassian Acquires DX: Strategic Move to Enhance Engineering Intelligence
Hanie Oh
Oct 61 min read


Airtable Introduces Enhanced Automation Features for Enterprise Users
Airtable Introduces Enhanced Automation Features for Enterprise Users
Hanie Oh
Oct 31 min read


Confluence and Jira Set New Benchmarks for Enterprise Collaboration
Atlassian Announces Major Cloud Scaling Enhancements - Confluence and Jira Set New Benchmarks for Enterprise Collaboration
Hanie Oh
Sep 111 min read


The Future of Knowledge Work
Atlassian Acquires The Browser Company: What This Means for the Future of Knowledge Work
Hanie Oh
Sep 81 min read


Elevating ITSM User Experience in 2025
Atlassian Launches Major Visual Refresh and UI Kit Update: Elevating ITSM User Experience in 2025
Hanie Oh
Jul 282 min read


Airtable Relaunches as AI-Native Platform, Introducing New AI Assistants and Agents
Airtable Relaunches as AI-Native Platform, Introducing New AI Assistants and Agents
Hanie Oh
Jul 211 min read


ServiceNow to Announce Q2 2025 Financial Results Amid Strong Market Expectations
ServiceNow to Announce Q2 2025 Financial Results Amid Strong Market Expectations
Hanie Oh
Jul 181 min read


Next-Generation Root-Cause Analysis Accelerates IT Incident Resolution
BMC AMI Ops July 2025: Next-Generation Root-Cause Analysis Accelerates IT Incident Resolution
Hanie Oh
Jul 172 min read


Elevating User Experience
Atlassian Visual Refresh & UI Kit Update: Elevating User Experience
Hanie Oh
Jul 32 min read


Advancing ITSM Through AI, Leadership, and Practical Innovation
Refresh Europe 2025: Advancing ITSM Through AI, Leadership, and Practical Innovation
Hanie Oh
Jun 262 min read


Elevating Operations for Managed Service Providers
ManageEngine Launches MSP Central: Elevating Operations for Managed Service Providers
Hanie Oh
Jun 252 min read


What’s Next for Incident Management?
Atlassian Ends Opsgenie Sales: What’s Next for Incident Management?
Hanie Oh
Jun 242 min read


SysAid Unveils New AI Agents to Streamline ITSM Workflows
SysAid Unveils New AI Agents to Streamline ITSM Workflows
Hanie Oh
Jun 201 min read


Freshworks Appoints Ian Tickle as Chief of Global Field Operations to Drive International Growth
Freshworks Appoints Ian Tickle as Chief of Global Field Operations to Drive International Growth
Hanie Oh
Jun 191 min read


ManageEngine Empowers IT Teams with Custom Dashboards for Enhanced Service Management
ManageEngine Empowers IT Teams with Custom Dashboards for Enhanced Service Management
Hanie Oh
Jun 191 min read


Atlassian Recognised as a Leader in the 2025 Forrester Waveâ„¢ for DevOps Platform Providers
Atlassian Recognised as a Leader in the 2025 Forrester Waveâ„¢ for DevOps Platform Providers
Hanie Oh
Jun 171 min read


SysAid Recognised as a Strong Performer in 2025 Gartner® Peer Insights™ for AI in ITSM
SysAid Recognised as a Strong Performer in 2025 Gartner® Peer Insights™ for AI in ITSM
Hanie Oh
Jun 162 min read


A New Era for ITSM Automation
ITSM Connect - Freshworks Launches Next-Generation Freddy Agentic AI Platform: A New Era for ITSM Automation
Hanie Oh
Jun 132 min read


A persisting impact in Australia/New Zealend Despite Strategic Value
AI Anxiety - A persisting impact in Australia/New Zealend Despite Strategic Value
Hanie Oh
Jun 122 min read


ServiceNow Appoints Dentsu X as Global Media Agency to Accelerate AI-Powered Growth
ServiceNow Appoints Dentsu X as Global Media Agency to Accelerate AI-Powered Growth
Hanie Oh
Jun 111 min read
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